Max Cohen
Max Cohen is the Service Desk Supervisor at Oregon State University’s UIT (University Information & Technology) Service Desk, boasting nearly two decades of service to the institution. Max’s journey at OSU began nearly twenty years ago, where he served as a Desktop Support technician for twelve years before transitioning into his current management role. In his capacity as the operational manager for the Service Desk team, Max oversees a diverse group of over 100 student employees whom he recruits, hires, and directly supervises.
He/Him
Kirsten Petersen
Kirsten Petersen is the Service Desk Director at Oregon State University's UIT (University Information & Technology) Service Desk. Kirsten has worked at OSU since 1996 in a number of rules including help desk, system administration, and personnel management. Kirsten is also a current member of the OSU Women in IT committee. She is an advocate of ITSM and KCS, and enjoys helping people work together to solve problems.
She/Her